Terms of Use

1AGREEMENT TO TERMS§

These Terms and Conditions (“Terms”, “Agreement”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”, “your”, “User”, “Registrant”, “Client”), and NetPro Ltd., a company registered under the laws of Libya, operating under the trade names “reg.ly” and “REGLY” (“Company”, “we”, “us”, “our”), concerning your access to and use of the websites https://reg.ly and https://my.reg.ly (collectively, the “Site”), and all services, features, content, applications, and products offered through the Site (collectively, the “Services”).

The Services include, without limitation: domain name registration, renewal, transfer, and management for .LY country code top-level domain (ccTLD) extensions (including .ly, .com.ly, .net.ly, .org.ly, .ote.ly); domain management features accessible through the client area at my.reg.ly (including nameserver configuration for up to five nameservers, private hostname/glue records, DNSSEC, contact details management, EPP/Auth code requests, domain locking/unlocking, auto-renewal management); add-on services such as Domain Vault (registry-level lock); and reseller/API services.

BY ACCESSING OR USING THE SITE OR ANY OF THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL OF THESE TERMS. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right, in our sole and absolute discretion, to modify, amend, or replace these Terms at any time and for any reason. We will indicate the date of the most recent revision by updating the “Effective Date” at the top of these Terms. You waive any right to receive specific individual notice of each such change. Your continued use of the Site or Services after any modification constitutes your binding acceptance of the modified Terms. It is your sole responsibility to review these Terms periodically.

Supplemental terms, policies, and documents posted on the Site from time to time are expressly incorporated by reference, including without limitation: the Privacy Policy, Refund Policy, Delivery Policy, Acceptable Use Policy, and any NIC.LY regulations referenced herein.

2DEFINITIONS§

“Account” means the user account you create at my.reg.ly to access and manage the Services.

“Affiliate” means a participant approved by us to take part in the Affiliate Program.

“Affiliate Program” means the referral program described in Section 31, through which Affiliates may earn commissions for referring eligible customers to us.

“Domain Name” means any .LY ccTLD domain name (including .ly, .com.ly, .net.ly, .org.ly, .ote.ly) registered, renewed, transferred, or managed through the Services.

“Domain Vault” means the optional add-on service providing an additional registry-level lock on a Domain Name.

“DNSSEC” means Domain Name System Security Extensions, an optional security feature for Domain Names.

“EPP Code” or “Auth Code” means the authorization code required to transfer a Domain Name between registrars.

“NIC.LY” means the .LY ccTLD registry operated by the General Post and Telecommunications Company (GPTC) of Libya.

“Registry” means NIC.LY and/or GPTC, including successors, assigns, or any authority exercising control over the .LY ccTLD.

“Registrant Data” means the personal and contact information you provide for domain registration.

“Payment Processor” means any independent third-party payment processing service provider utilized to facilitate payment transactions, including but not limited to PayPal and Stripe. Payment Processors are independent entities and are not agents, partners, joint venturers, employees, or affiliates of the Company.

“Payment Receiving Agent” means any third party that, solely as a payment collection agent for NetPro Ltd., receives Customer payments via a Payment Processor and collects and remits such payments to NetPro Ltd. (or otherwise makes them available to NetPro Ltd. pursuant to NetPro Ltd.’s written instructions). A Payment Receiving Agent is not the seller, provider, registrar, contracting party, or merchant responsible for the Services. A Payment Receiving Agent has no role, involvement, responsibility, authority, knowledge of, or control over domain registration, renewal, transfer, management, registry actions, support, refunds, or any operational decision relating to the Services, the Site, or any Domain Name. Payment Receiving Agents are not the Company, are not parties to this Agreement, and are not liable for any act, omission, failure, or obligation of the Company under any circumstances whatsoever. Any funds received by a Payment Receiving Agent are received solely on behalf of and for the account of NetPro Ltd., and are not retained for the Payment Receiving Agent’s own benefit. The Payment Receiving Agent for any transaction is the payee identified at checkout and/or on the payment receipt or statement descriptor for that transaction, and you are placed on notice of such identity at the time of each transaction. Any payee name displayed by a Payment Processor is for payment processing purposes only and does not indicate that the Payment Receiving Agent is the merchant of record or seller of the Services.

“Protected Parties” means, collectively, the Company, its officers, directors, employees, agents, affiliates, successors, assigns, licensors, service providers, suppliers, contractors, hosting providers, Payment Processors, Payment Receiving Agents, and any other person or entity performing services for or on behalf of the Company. Each Protected Party is an intended third-party beneficiary of the limitation of liability, disclaimer of warranties, indemnification, and force majeure provisions.

“Catastrophic Event” means any event resulting in the partial or total unavailability, discontinuation, suspension, or termination of the .LY ccTLD, the NIC.LY registry, GPTC operations, or any infrastructure upon which the Services depend, regardless of cause, duration, or permanence.

“Registry Policy Change” means any change, amendment, addition, removal, or reinterpretation of NIC.LY regulations, GPTC policies, Libyan law, or any rule, requirement, or condition applicable to the .LY ccTLD, whether prospective or retroactive.

“Scheduled Maintenance” means any planned interruption, suspension, or degradation of the Site or Services for the purpose of maintenance, updates, upgrades, security patching, infrastructure changes, or system optimization.

“Services” has the meaning set forth in Section 1.

3ELIGIBILITY AND ACCOUNT REGISTRATION§

3.1Age Requirement§

Use of the Site and Services is limited to individuals at least eighteen (18) years of age. By accessing the Site, you represent you are at least 18. Use by minors is unauthorized, prohibited, and a material violation. We disclaim all liability for unauthorized use by minors.

3.2Account Registration§

By registering an Account, you represent and warrant that:

• All information you submit is true, accurate, current, and complete.
• You will maintain accuracy and promptly update information.
• You have legal capacity and authority to enter this Agreement.
• You are not a minor in your jurisdiction.
• You will not access the Site through automated means unless authorized under a Reseller/API Agreement.
• You will not use the Services for any unlawful purpose.
• Your use will comply with all applicable laws.

3.3Account Security§

You are solely responsible for your credentials including password and two-factor authentication. You are responsible for all Account activity. Notify us immediately at [email protected] of unauthorized use. We have no liability for your failure to secure credentials.

3.4Account Termination by Company§

We may remove, reclaim, or change any username we deem inappropriate. If you provide false information, we may immediately suspend or terminate your Account without liability.

3.5Identity Verification (KYC)§

We may require you to complete identity verification (Know Your Customer / KYC) before performing certain actions, including but not limited to: (a) account recovery if you lose access to your registered email address; (b) phone number verification for account security; (c) enabling or disabling Domain Vault; (d) change of registrant; (e) bulk transfers; (f) account ownership disputes; or (g) any other action we deem high-risk at our sole discretion. Identity verification is conducted through a third-party KYC service provider and may require submission of government-issued identification and/or photographic verification. You agree to cooperate with any KYC request promptly. Failure to complete verification when requested may result in the requested action being denied or your Account being suspended. We shall have no liability for any delay, denial, or suspension resulting from incomplete or failed identity verification.

4SERVICES DESCRIPTION§

4.1Domain Name Registration§

We are an accredited NIC.LY registrar. Domain Names are registered for 1–10 years, subject to: (a) these Terms; (b) NIC.LY regulations (http://nic.ly/regulations.php) as amended; (c) availability at time of processing.

By registering a Domain Name, you acknowledge and agree that:

• Registration confers no legal rights, ownership, or intellectual property rights beyond limited use for the registration period.
• We do not guarantee availability of any specific Domain Name.
• We do not check or verify that your Domain Name does not infringe any third-party rights. This is your sole responsibility.
• We assume no liability for any disputes, claims, fees, penalties, or charges arising from your Domain Name.
• NIC.LY and/or the Registry may refuse, suspend, cancel, or transfer any registration at any time, and we have no liability for any such action.
• The continued existence, availability, and operability of the .LY ccTLD is entirely outside our control. We make no warranty that the .LY ccTLD will continue to exist or operate.

4.2Domain Name Character Requirements§

Domain Names must: (i) contain 1–63 characters (fewer than 4 require Libyan local presence); (ii) begin and end with a letter or number; (iii) use only English characters (a-z, A-Z, 0-9) and hyphens; (iv) not begin or end with a hyphen.

4.3Domain Name Transfers§

Transfer-In: One year’s renewal fee required. Domain renewed for one additional year. Processing: 10 minutes to 7 days. Transfer-Out: Per NIC.LY regulations, renewed for one additional year. Change of Registrant: No charge, no extension. Contact [email protected]. All transfers subject to NIC.LY regulations and EPP/Auth code process. We have no liability for delays, failures, or complications.

4.4Domain Management Services§

Through my.reg.ly:

• Nameserver Configuration: Up to 5 nameservers. We do not provide DNS hosting or zone management. You are solely responsible for configuration.
• Private Hostname (Glue Records): You are solely responsible for accuracy.
• DNSSEC: See Section 4.6.
• Contact Details Management: You must maintain accurate information at all times.
• EPP/Auth Code Requests: See Section 4.7.
• Domain Lock/Unlock.
• Auto-Renewal Management.

4.5Domain Vault§

By enabling Domain Vault:

• It reduces but does not eliminate the risk of unauthorized actions.
• No security measure is absolute. No warranty that Domain Vault prevents all unauthorized actions.
• Manual verification may cause delays.
• Enabling or disabling Domain Vault requires successful completion of identity verification (KYC) as described in Section 3.5. Domain Vault changes will not be processed until KYC is completed.
• Provided “AS IS” with no additional warranties.
• Fees are non-refundable. No insurance, guarantee, or indemnity obligation created.
• We have no liability for any loss or breach whether or not Domain Vault is enabled.

4.6DNSSEC§

You are solely responsible for configuration, key rollovers, DS records, and signature validity.

Misconfiguration may render your Domain Name unresolvable.

Tools provided for convenience with no warranty.

No liability for downtime, data loss, or damages from DNSSEC issues.

4.7EPP/Auth Code§

Issued only to verified Account holders, sent to registrant email on record.

You are solely responsible for code security.

No liability for unauthorized transfers from compromised EPP Codes.

Completed transfers cannot be reversed. No refund.

4.8No Warranty of Availability or Accuracy§

We do not guarantee availability of any Domain Name, accuracy of WHOIS data, DNS records, or any information. All provided for reference at your sole risk.

5REGISTRAR RIGHTS AND DOMAIN NAME ACTIONS§

5.1Right to Deny, Cancel, Suspend, Lock, Transfer, or Redirect§

We, and the Registry, reserve the right to deny, cancel, suspend, lock, hold, redirect, or transfer any Domain Name registration or transaction, at any time, in our or the Registry’s sole and unlimited discretion, without prior notice and without liability, for any of the following reasons:

• To protect the integrity and stability of the Registry, the .LY ccTLD, or our systems.
• To comply with NIC.LY regulations, GPTC policies, or any Registry Policy Change.
• To comply with applicable laws, government rules, requirements, requests of law enforcement, court orders, arbitral awards, or any dispute resolution process.
• To avoid any liability, civil or criminal, on the part of the Company, the Registry, or any Protected Party.
• To correct mistakes made by us, another registrar, or the Registry in connection with a Domain Name.
• For violations of these Terms, the Acceptable Use Policy, or any applicable agreement or policy.
• If we reasonably believe the Domain Name is being used for illegal, fraudulent, harmful, or abusive purposes.
• If we receive a credible complaint from a rights holder regarding trademark infringement, passing off, or other intellectual property violation.
• If the Registrant Data is found to be inaccurate, incomplete, or false.
• If your Account is the subject of a billing dispute, chargeback, or suspected fraudulent transaction.
• If we determine that the Domain Name poses a threat to the security or stability of the internet, including use in phishing, malware distribution, botnets, or denial-of-service attacks.
• For any other reason we deem necessary in our sole discretion.
• No refund, credit, compensation, or damages shall be issued for any Domain Name action taken under this Section, whether by us or the Registry.

5.2Domain Name Hold During Disputes§

We reserve the right to place any Domain Name on hold, lock, or similar status during the pendency of: (a) any dispute between you and a third party regarding the Domain Name; (b) any legal proceeding, arbitration, or administrative action involving the Domain Name; (c) any law enforcement investigation; (d) any WHOIS accuracy review or complaint; (e) any billing dispute or chargeback investigation; (f) any AUP violation investigation. During a hold, the Domain Name may continue to resolve but may not be transferred, modified, or deleted. We shall have no liability for any loss or damage arising from a domain hold.

5.3Court Deposit§

If your Domain Name is the subject of litigation, we may deposit control of the Domain Name record into the registry of the applicable judicial or arbitral body, or comply with any court or tribunal order regarding the Domain Name, without liability to you.

5.4WHOIS Accuracy Enforcement§

You are required to maintain accurate, complete, and current Registrant Data at all times. If we determine, or receive a credible report, that your Registrant Data is inaccurate, incomplete, or false, we may: (a) suspend the Domain Name until accurate data is provided; (b) cancel the Domain Name registration if accurate data is not provided within fifteen (15) days of our notice; (c) report the inaccuracy to the Registry. No refund shall be issued for any Domain Name suspended or cancelled under this Section. Your obligation to maintain accurate WHOIS data is a material condition of this Agreement.

6NIC.LY REGULATIONS, REGISTRY POLICY CHANGES, AND ACCEPTABLE USE§

6.1NIC.LY Compliance§

As an accredited NIC.LY registrar, we enforce NIC.LY regulations. By using the Services, you agree to comply with all NIC.LY regulations (http://nic.ly/regulations.php) as amended from time to time without additional notice from us.

6.2Registry Policy Changes§

NIC.LY, GPTC, or any governmental authority may at any time change, amend, add, remove, or reinterpret the regulations, policies, requirements, or conditions applicable to the .LY ccTLD (a “Registry Policy Change”). You acknowledge and agree that:

• We are required to comply with all Registry Policy Changes and have no ability to prevent, influence, or override them.
• Registry Policy Changes may affect your Domain Name, including but not limited to: new eligibility requirements, new content restrictions, pricing changes, transfer policy changes, new technical requirements, or mandatory local presence requirements.
• If a Registry Policy Change causes your Domain Name to become ineligible, non-compliant, or subject to suspension or cancellation, we shall have no liability. It is your sole responsibility to monitor and comply with Registry policies.
• If the Registry increases its wholesale pricing, we reserve the right to pass such increases to you. No refund shall be owed for price increases resulting from Registry Policy Changes.
• We will use commercially reasonable efforts to notify you of material Registry Policy Changes, but our failure to notify you shall not create any liability.

6.3Content Restrictions§

Per NIC.LY regulations, no .LY Domain Name may be used for:

• Sexual, pornographic, or obscene content.
• Gambling, lotteries, betting, or games of chance.
• Content insulting to religion or politics.
• Content contrary to Libyan law or Islamic morality as determined by NIC.LY.
• Content infringing third-party intellectual property rights.
• Phishing, malware, spam, fraud, or illegal activity.
• Any violation of applicable law.

6.4Enforcement§

We may, without prior notice, liability, or refund obligation, immediately suspend, lock, disable, or delete any Domain Name or Account violating this Section. NIC.LY independently may deactivate any Domain Name. We bear no liability for Registry actions. No refund, credit, or compensation for domains actioned under this Section.

7DOMAIN NAME DISPUTES AND TRADEMARK CLAIMS§

7.1No Rights Conferred§

Registration of a Domain Name through us does not confer any legal rights, trademark rights, intellectual property rights, or any proprietary interest in the Domain Name.

7.2Third-Party Disputes§

Any disputes between you and any third party over Domain Name rights, including but not limited to trademark disputes, trade name disputes, passing off claims, or any other intellectual property claims, are to be settled exclusively between the disputing parties. We are not a party to and shall not participate in any such dispute. We shall have no liability for the outcome of any dispute.

7.3Dispute Resolution Mechanisms§

You acknowledge and agree that your Domain Name may be subject to dispute resolution processes established by NIC.LY, GPTC, or applicable law (including any .LY equivalent of the ICANN Uniform Domain-Name Dispute Resolution Policy). You agree to submit to any such process. We will comply with any decision, order, or directive issued by any dispute resolution panel, arbitrator, court, or governmental authority requiring the suspension, transfer, cancellation, or modification of your Domain Name, and we shall have no liability for such compliance.

7.4Registrar Non-Participation§

We do not participate in the administration or conduct of any dispute proceeding. We will not be liable as a result of any decisions rendered by any dispute panel, arbitrator, or court. Our sole role is to implement decisions as directed.

7.5Indemnification for Disputes§

If a Domain Name dispute arises and we are named, joined, or otherwise involved in any proceeding, you shall indemnify, defend, and hold harmless all Protected Parties from and against all claims, costs, expenses, and liabilities (including reasonable attorneys’ fees) arising from or related to the dispute, your Domain Name registration, or your use of the Domain Name. We may seek written assurances of indemnification from you, including the posting of a bond or security deposit, and your failure to provide such assurances shall constitute a material breach of this Agreement.

7.6Transfer Restrictions During Disputes§

You may not transfer your Domain Name to another holder or another registrar during: (a) a pending dispute proceeding; (b) for a period of fifteen (15) business days after such proceeding concludes; or (c) during pending litigation, unless the transferee agrees in writing to be bound by the outcome. We may cancel any transfer made in violation of this Section.

8PROHIBITED ACTIVITIES§

You agree not to:

• Systematically retrieve data from the Site without written permission.
• Collect user data for unsolicited communications.
• Create Accounts by automated means or under false pretenses.
• Circumvent or interfere with security features.
• Engage in unauthorized framing or linking.
• Trick, defraud, or mislead us or other users.
• Interfere with or burden the Site or connected networks.
• Use Site information to harass, abuse, or harm any person.
• Bypass access restriction measures.
• Reverse engineer any Site software.
• Upload viruses, malware, or disruptive material.
• Use the Site inconsistently with applicable laws.
• Engage in denial-of-service or abusive cyber activities.
• Overload server or network resources.
• Disseminate spam.
• Engage in domain front-running, cybersquatting, typosquatting, or abusive registration.
• Register Domain Names in bulk for the purpose of resale, speculation, or hoarding without our express written authorization.
• Exploit any add-grace, delete-grace, or redemption-grace period for domain tasting, domain kiting, or similar abusive practices.
• Resell or sublicense the Services without a Reseller Agreement.
• Disparage or harm us, the Site, or the Services.

9RENEWAL, EXPIRATION, AND AUTO-RENEWAL§

9.1Renewal Responsibility§

It is your sole responsibility to renew before expiration. Courtesy reminders (approximately 60, 30, 7 days before and 5 days after) are not guaranteed. Our failure to send or your failure to receive reminders creates no liability.

9.2Auto-Renewal§

Domains renew at the then-current price, which may differ from previous prices.

Payment charged automatically without further notice.

Cancel via Account settings or [email protected]. No refund for previously charged fees.

Prices available in your dashboard. Review before each cycle.

Failed payment: no liability for expiration, suspension, or loss.

9.3Expiration Consequences§

Failure to renew may result in: (a) suspension; (b) restoration fees; (c) permanent deletion; (d) third-party registration. No liability for consequences of non-renewal.

9.4Non-Payment§

Fees remain due regardless of Domain Name status. We may pursue collection.

10PURCHASES AND PAYMENT§

10.1Payment Methods§

We accept payment through independent third-party Payment Processors, including PayPal and Stripe (credit/debit cards, Apple Pay, Google Pay, and other supported methods). Available methods displayed at checkout.

10.2Sole Contracting Party and Independent Payment Processing§

SOLE CONTRACTING PARTY: ALL SERVICES ARE OFFERED, SOLD, AND PROVIDED SOLELY BY NETPRO LTD. YOUR CONTRACT IS EXCLUSIVELY WITH NETPRO LTD. ANY PAYMENT RECEIVING AGENT PARTICIPATES ONLY TO COLLECT PAYMENTS AS AGENT FOR NETPRO LTD. THE PAYMENT RECEIVING AGENT IS NOT THE SELLER, PROVIDER, OR CONTRACTING PARTY.

ALL PAYMENT TRANSACTIONS ARE PROCESSED BY INDEPENDENT THIRD-PARTY PAYMENT PROCESSORS AND/OR PAYMENT RECEIVING AGENTS.

You expressly acknowledge and irrevocably agree that:

• Payment Processors and Payment Receiving Agents are entirely independent of the Company. No agency, partnership, joint venture, employment, or affiliation exists or shall be implied.
• Payment Receiving Agents act solely as payment collection agents for NetPro Ltd. They have no role, involvement, responsibility, authority, knowledge of, or control over the Services, the Site, any Domain Name, the .LY ccTLD, or any aspect of the Company’s business.

Payment Receiving Agents have no liability whatsoever—in contract, tort, strict liability, equity, statute, or otherwise—arising from the Services, the Site, your Account, your Domain Names, the .LY ccTLD, NIC.LY, GPTC, any act or omission of the Company, any interruption or cessation of Services, any Catastrophic Event, any data breach, any dispute, any regulatory action, or any other matter related to these Terms.

Under no circumstances shall any Payment Receiving Agent be liable for any damages whatsoever, including loss of profits, revenue, business, data, Domain Names, or goodwill.

Your relationship with Payment Processors is governed by their own terms, not these Terms. Payment disputes must be resolved directly with the Payment Processor.

You irrevocably waive, release, and discharge each Payment Receiving Agent from all claims of any kind arising from these Terms, the Services, your Account, your Domain Names, or any act or omission of the Company. This waiver applies to all scenarios including total service failure, permanent ccTLD loss, Company insolvency, and any Catastrophic Event.

We may change Payment Processors and Payment Receiving Agents at any time without notice.

No Payment Receiving Agent owes you any duty of care, duty to warn, duty of disclosure, or duty of performance. You have not relied on any statement, representation, or conduct of any Payment Receiving Agent in deciding to use the Services.

Payment Processors may display the legal name of the payee or account holder on bank statements, credit card statements, receipts, or checkout screens. Such display is solely a payment processing requirement imposed by the Payment Processor and does not create any seller relationship, agency, or liability for the Payment Receiving Agent. NetPro Ltd. remains the sole seller and contracting party at all times, regardless of any name displayed by the Payment Processor.

Receipt of payment by a Payment Receiving Agent creates no contractual relationship, duty of care, or fiduciary obligation between you and that entity regarding the Services; NetPro Ltd. remains the sole contracting party.

Any Payment Receiving Agent performs refund or payment reversal actions solely as a ministerial function upon the express written instruction of NetPro Ltd. No Payment Receiving Agent has independent authority to initiate, approve, or deny any refund, credit, or payment reversal. All refund eligibility, amount, and timing decisions are made solely by NetPro Ltd.

10.3No Piercing of Payment Receiving Agent§

No doctrine of alter ego, piercing the corporate veil, agency by estoppel, apparent authority, or unjust enrichment shall impose liability upon any Payment Receiving Agent for the Company’s obligations. The use of a Payment Receiving Agent to collect payments does not make that entity a party to these Terms, a provider of the Services, or responsible for any aspect of the Company’s business. This Section survives termination and invalidity and is enforceable by each Payment Receiving Agent as an intended third-party beneficiary.

10.4Sole Recourse§

Your sole and exclusive recourse for any claim, dispute, or alleged loss arising out of or relating to the Site, Services, any Domain Name, the .LY ccTLD, NIC.LY, GPTC, Registry actions, Service interruption or discontinuation, Company insolvency, or any Catastrophic Event, is against NetPro Ltd. only, subject to Section 21 (Limitation of Liability). You irrevocably waive any right to assert, join, or maintain any claim against any Payment Receiving Agent in any forum, jurisdiction, or proceeding.

10.5No Unjust Enrichment§

You acknowledge that any funds received by a Payment Receiving Agent are received solely on behalf of and for the account of NetPro Ltd., and are immediately assigned and belong to NetPro Ltd. Payment Receiving Agents do not retain funds for their own benefit. You waive any claim for unjust enrichment, restitution, constructive trust, money had and received, or any similar legal or equitable remedy against any Payment Receiving Agent arising from payments made in connection with the Services.

10.6Pricing§

All prices in USD. Multi-currency conversion at checkout is for convenience only; exchange rate differences, fluctuations, fees charged by your bank or Payment Processor, and any discrepancy between the displayed price and the charged amount in your local currency are your sole responsibility and are non-refundable. We may change prices at any time without notice.

10.7Account Credit Balance§

Deposited funds are final and non-refundable. Account credit has no cash value, is non-transferable, and may not be redeemed for cash. If your Account is terminated for cause, remaining credit is forfeited as liquidated damages for breach of these Terms, and not as a penalty. You acknowledge this forfeiture is a reasonable estimate of damages and not punitive.

10.8Recurring Payments§

Recurring authorization continues until you cancel via Account settings, Payment Processor subscription management, or [email protected].

10.9Right to Refuse Orders§

We may refuse, cancel, or limit any order at any time, for any reason or no reason.

10.10Chargebacks and Payment Disputes§

If you initiate a payment dispute, chargeback, or reversal with your Payment Processor, bank, or card issuer, we may place the affected Domain Name(s) and related Services on hold, suspend your Account, and withhold any pending actions (including renewals and transfers) pending resolution. Chargebacks may result in fees imposed by Payment Processors; to the extent permitted by law and where such fees are attributable to your dispute, you agree to reimburse us for such fees. This Section does not limit any rights you may have under your Payment Processor’s own terms and policies. Initiating a chargeback does not relieve you of your obligations under these Terms, and any amounts owed remain due regardless of the outcome of the chargeback process.

11REFUND AND CANCELLATION POLICY§

11.1No Refunds§

Services are non-tangible, immediately activated digital products. No refunds once finalized and activated.

11.2No Refunds on Belief-Based Claims§

No refunds for unmet expectations, perceived misdescription, failure to use, inability to use for intended purpose, or changed circumstances.

11.3Account Credit — Non-Refundable§

All deposited funds are final and non-refundable.

11.4Sole Exception — Failed Transactions§

If a transaction fails due to our technical error, we refund to Account balance (not original payment method) within 30 business days. Sole remedy. No further liability.

11.5Domain Name Correction§

Typographical corrections within 3 calendar days of payment confirmation, subject to availability, our verification, and original Domain release without refund. After 3 days, no corrections. Discretionary courtesy, no enforceable right.

11.6No Refunds for Catastrophic Events, Registry Actions, or Disputes§

No refunds, credits, compensation, or damages for: (a) any Catastrophic Event; (b) any Registry Policy Change; (c) any domain suspension, cancellation, transfer, or hold by us or the Registry under Sections 5 or 6; (d) any domain action resulting from a dispute, court order, or legal process under Section 7; (e) any NIC.LY or GPTC decision or action; (f) any force majeure event. All previously paid fees are non-refundable under these circumstances.

11.7Non-Delivery; Limited Remedy§

If NetPro Ltd. accepts payment for a specific Domain Name registration, renewal, or transfer and fails to deliver that specific transaction due solely to NetPro Ltd.’s internal processing error (excluding any Registry action, Registry Policy Change, eligibility refusal, compliance hold, domain dispute, WHOIS inaccuracy, AUP violation, chargeback, or force majeure event), NetPro Ltd.’s sole obligation and your sole remedy is, at NetPro Ltd.’s sole discretion, to: (a) reattempt the transaction within a commercially reasonable timeframe; or (b) issue account credit in the amount paid for that specific undelivered transaction. No cash refund is owed unless required by applicable non-waivable law. This Section does not apply to any failure caused by or attributable to the Registry, any third party, any event outside NetPro Ltd.’s direct control, or any of your acts or omissions.

12YOUR OBLIGATIONS AND REPRESENTATIONS§

You are at least 18 and legally capable.

You will comply with all applicable laws.

You will not use Services for unlawful purposes.

You will not misrepresent your identity.

You will provide true, accurate information.

You will maintain accurate Registrant Data and promptly update changes.

You will not infringe third-party rights.

You will not impair our infrastructure.

You will not engage in illegal cyber activity.

You will comply with NIC.LY regulations and the AUP.

You are solely responsible for all activity and content associated with your Domain Name(s) and Account.

You will comply with WHOIS accuracy requirements.

You understand the .LY ccTLD is under Libyan jurisdiction and its continued operation is outside our control. You assume all risks of registering under a foreign ccTLD, including political instability, government seizure, sanctions, policy changes, and ccTLD unavailability.

You are solely responsible for any third-party services you connect to your Domain Name, including but not limited to hosting providers, DNS providers (such as Cloudflare), CDN services, email services, and SSL providers. We have no liability for the performance, availability, or failure of any third-party service.

13INTELLECTUAL PROPERTY RIGHTS§

The Site, Content, and Marks are our proprietary property, provided “AS IS.” No reproduction or commercial exploitation without written permission. Limited, non-exclusive, non-transferable, revocable license to access the Site for the Services. All rights reserved.

14WHOIS DATA, REGISTRANT INFORMATION, AND DOMAIN PRIVACY§

14.1WHOIS Data Submission and Publication§

As a condition of domain registration under the .LY ccTLD, certain Registrant Data (name, organization, address, email, phone number) must be submitted to the NIC.LY registry. This data may be published in the publicly accessible WHOIS database maintained by NIC.LY. By registering a Domain Name, you expressly consent to the submission and publication of your Registrant Data as required by NIC.LY regulations. We have no control over NIC.LY’s WHOIS publication policies and are not responsible for any third-party access to or use of publicly available WHOIS data. You must maintain accurate Registrant Data at all times. Inaccuracy may result in suspension or cancellation by us or the Registry without liability or refund.

14.2GDPR WHOIS Privacy Redaction§

For registrants located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we automatically apply WHOIS privacy redaction in compliance with the General Data Protection Regulation (GDPR). Personal contact details are redacted from the publicly accessible WHOIS output and replaced with privacy-protected placeholder information. The underlying Registrant Data is still submitted to and held by the NIC.LY registry but is not publicly displayed for these registrants.

14.3No Domain Privacy for Non-GDPR Countries§

YOU ACKNOWLEDGE AND AGREE THAT, AS OF THE EFFECTIVE DATE OF THESE TERMS, WHOIS PRIVACY OR PROXY REGISTRATION SERVICES ARE NOT AVAILABLE FOR REGISTRANTS LOCATED OUTSIDE OF GDPR-PROTECTED JURISDICTIONS (EEA, UK, AND SWITZERLAND). If you are located outside these jurisdictions, your full Registrant Data (name, organization, address, email, phone number) will be publicly visible in the NIC.LY WHOIS database. This is a requirement imposed by the NIC.LY registry and is entirely outside our control. We do not offer, and are not able to offer, third-party WHOIS privacy, proxy registration, or domain privacy services for .LY domains outside of the automatic GDPR redaction described above.

By registering a Domain Name, you accept and assume all risks associated with the public disclosure of your Registrant Data in the WHOIS database, including but not limited to unsolicited contact, spam, or third-party use of your publicly available information. No refund, credit, or compensation shall be issued on the grounds that your WHOIS data is publicly visible, as this is a known and disclosed condition of .LY domain registration.

14.4Future Changes to WHOIS Privacy§

If NIC.LY’s policies change in the future to permit broader WHOIS privacy options for registrants outside GDPR jurisdictions, we will update these Terms accordingly. However, we make no representation or warranty that such changes will occur.

15THIRD-PARTY WEBSITES, SERVICES, AND INTEGRATIONS§

Links to third parties do not imply endorsement. Your use of third-party services is at your sole risk.

You acknowledge that the Services are limited to domain registration, renewal, transfer, and management. We do not provide and are not responsible for: web hosting; DNS zone management or hosting (including but not limited to services provided by Cloudflare, Google DNS, or any other provider); email hosting; SSL certificates; website content; content delivery networks; or any other service you may connect to or use in conjunction with your Domain Name. The performance, availability, security, and functionality of all third-party services are entirely outside our control, and we shall have no liability for any failure, outage, error, or issue related to any third-party service, regardless of whether we recommended or referenced that service.

16SCHEDULED MAINTENANCE, SERVICE AVAILABILITY, AND DEGRADATION§

16.1Scheduled Maintenance§

We may perform Scheduled Maintenance on the Site, client area (my.reg.ly), and underlying systems at any time. During Scheduled Maintenance, the Site or certain features may be temporarily unavailable, slow, or degraded. We will use commercially reasonable efforts to: (a) schedule maintenance during off-peak hours where practicable; (b) provide advance notice via the Site, announcements page, or email where practicable. However, we reserve the right to perform emergency maintenance at any time without advance notice. No Scheduled Maintenance period shall give rise to any right to refund, credit, compensation, service-level claim, or damages of any kind.

16.2No Service Level Agreement§

The Services are provided without any service level agreement (SLA), uptime guarantee, or performance commitment. We do not guarantee any specific level of availability, speed, reliability, or response time for the Site, the client area, DNS propagation, domain registration processing, renewal processing, transfer processing, or any other aspect of the Services. Any stated timeframes (such as transfer processing times or DNS propagation times) are estimates only and are not guaranteed or enforceable.

16.3Service Degradation§

You acknowledge that the Services may from time to time experience degraded performance, including but not limited to: slow page loading; delayed processing of registrations, renewals, or transfers; delayed DNS propagation; intermittent access to the client area; delayed email notifications; or reduced functionality. Such degradation may result from Scheduled Maintenance, unscheduled maintenance, infrastructure issues, Registry issues, internet congestion, third-party service failures, or any other cause. We shall have no liability for any service degradation, regardless of duration or impact, and no refund, credit, or compensation shall be owed.

16.4Data Escrow§

We may be required by the Registry to escrow Registrant Data with a third-party escrow provider. We shall have no liability for any loss, breach, disclosure, or destruction of data held by any escrow provider, or for any failure of the escrow arrangement.

17RESELLER AND API TERMS§

If you access the Services through our Reseller/API program, the following additional terms apply:

• Reseller access requires a separate Reseller Agreement and/or API access authorization from us.
• You are solely responsible for your end users and customers. You must ensure that all end users comply with these Terms, NIC.LY regulations, and the Acceptable Use Policy.
• You shall pass through all terms, disclaimers, limitations of liability, and obligations contained in these Terms to your end users in your own terms of service.

You shall indemnify, defend, and hold harmless all Protected Parties from and against any and all claims, damages, liabilities, costs, and expenses arising from or related to your end users’ Domain Names, activities, or disputes, including any claim brought by your end user against any Protected Party.

The API is provided “AS IS” with no SLA, uptime guarantee, or performance commitment. We may modify, rate-limit, suspend, or terminate API access at any time without notice or liability.

You shall not make any representations, warranties, or guarantees to your end users regarding the Services, the .LY ccTLD, or NIC.LY that exceed or contradict the terms of this Agreement.

You are solely responsible for collecting and remitting any applicable taxes from your end users.

18SITE MANAGEMENT§

We reserve the right, but have no obligation, to monitor the Site, take legal action, restrict access, remove content, and manage the Site to protect our rights and property.

19PRIVACY POLICY§

See https://reg.ly/about/privacy-policy/. By using the Site, you agree to our Privacy Policy. The Site operates from servers in various jurisdictions. Your continued use constitutes consent to data transfer and processing per our Privacy Policy.

20DISCLAIMER OF WARRANTIES§

THE SITE AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND. ALL PROTECTED PARTIES DISCLAIM ALL WARRANTIES, INCLUDING:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PURPOSE, TITLE, AND NON-INFRINGEMENT;

ANY WARRANTY THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;

ANY WARRANTY REGARDING ACCURACY, COMPLETENESS, OR RELIABILITY OF INFORMATION;

ANY WARRANTY THAT DOMAIN REGISTRATION WILL BE SUCCESSFUL, MAINTAINED, OR TRANSFERRED;

ANY WARRANTY REGARDING NIC.LY, GPTC, REGISTRY ACTIONS, POLICIES, OR AVAILABILITY;

ANY WARRANTY REGARDING THE CONTINUED EXISTENCE OR OPERATION OF THE .LY ccTLD;

ANY WARRANTY THAT YOUR DOMAIN WILL NOT BE SUBJECT TO DISPUTE, SUSPENSION, OR CANCELLATION;

ANY WARRANTY REGARDING ACCOUNT, DOMAIN, EPP CODE, OR DATA SECURITY;

ANY WARRANTY REGARDING PAYMENT PROCESSOR OR PAYMENT RECEIVING AGENT PERFORMANCE;

ANY WARRANTY REGARDING DNS PROPAGATION TIMES, PROCESSING TIMES, OR SERVICE AVAILABILITY;

ANY WARRANTY REGARDING THIRD-PARTY SERVICES CONNECTED TO YOUR DOMAIN NAME.

YOUR USE OF THE SITE AND SERVICES IS AT YOUR SOLE RISK. YOU ASSUME ALL RISKS ASSOCIATED WITH REGISTERING A DOMAIN UNDER A FOREIGN COUNTRY-CODE TLD.

21LIMITATION OF LIABILITY§

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NO PROTECTED PARTY SHALL BE LIABLE FOR ANY:

DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;

LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, GOODWILL, OR DATA;

LOSS OF OR INABILITY TO REGISTER, RENEW, TRANSFER, OR MAINTAIN ANY DOMAIN NAME;

ANY INTERRUPTION, SUSPENSION, DEGRADATION, OR CESSATION OF SERVICES, WHETHER TEMPORARY OR PERMANENT, INCLUDING DURING SCHEDULED OR EMERGENCY MAINTENANCE;

ANY ACTION BY NIC.LY, GPTC, OR ANY REGISTRY, GOVERNMENTAL, OR JUDICIAL AUTHORITY;

ANY CATASTROPHIC EVENT OR REGISTRY POLICY CHANGE;

ANY ERRORS, FAILURES, OR DELAYS BY ANY PAYMENT PROCESSOR OR PAYMENT RECEIVING AGENT;

ANY LOSS FROM COMPANY INSOLVENCY, DISSOLUTION, OR CESSATION;

ANY DNS PROPAGATION DELAY, PROCESSING DELAY, OR SERVICE DEGRADATION;

ANY FAILURE OR ISSUE WITH THIRD-PARTY SERVICES CONNECTED TO YOUR DOMAIN;

ANY TRADEMARK DISPUTE, DOMAIN DISPUTE, OR INTELLECTUAL PROPERTY CLAIM;

ANY ERRORS OR OMISSIONS IN CONTENT;

ANY OTHER MATTER RELATING TO THE SITE OR SERVICES.

AGGREGATE CAP: THE TOTAL AGGREGATE LIABILITY OF ALL PROTECTED PARTIES COMBINED FOR ALL CLAIMS BY YOU ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU FOR THE SPECIFIC TRANSACTION GIVING RISE TO THE CLAIM (WHETHER PAID TO NETPRO LTD. DIRECTLY OR COLLECTED BY A PAYMENT RECEIVING AGENT ON NETPRO LTD.’S BEHALF). THIS LIMITATION APPLIES REGARDLESS OF THE NUMBER OF CLAIMS, THE FORM OF ACTION, AND WHETHER ARISING IN CONTRACT, TORT, OR OTHERWISE.

EACH PAYMENT RECEIVING AGENT’S LIABILITY IS ZERO ($0.00) UNDER ALL CIRCUMSTANCES.

WHERE APPLICABLE LAW PROHIBITS THE ABOVE, THE LIMITATION APPLIES TO THE MAXIMUM EXTENT PERMITTED.

22INDEMNIFICATION§

You agree to defend, indemnify, and hold harmless all Protected Parties from any claims, damages, losses, liabilities, costs, and expenses (including attorneys’ fees) arising from:

• Your use of the Site or Services.
• Breach of these Terms.
• Breach of representations and warranties.
• Violation of third-party rights.
• Content associated with your Domain Name(s).
• Registry, GPTC, or governmental action due to your conduct.
• Chargebacks, payment disputes, or fraud involving your Account.
• Inaccurate Registrant Data or WHOIS information.
• AUP violations.
• Harmful acts toward others.
• Any claim against any Payment Receiving Agent in connection with the Services or the Company.
• Any claim by your end users or customers if you are a reseller.
• This extends to each Payment Receiving Agent. We may assume exclusive defense at your expense. Survives termination.

23GOVERNING LAW AND JURISDICTION§

These Terms are governed by Libyan law without regard to conflict of law principles. .LY Domain Name matters are subject to NIC.LY regulations and Libyan law. You acknowledge the Company is Libyan and the Services relate to a Libyan ccTLD.

24DISPUTE RESOLUTION§

24.1Informal Resolution§

Attempt informal resolution via [email protected] for 30 days first.

24.2Mandatory Binding Arbitration§

Unresolved disputes shall be resolved through final binding arbitration by a single arbitrator under UNCITRAL Rules. Seat: Istanbul, Turkey. Appointing authority: Istanbul Arbitration Centre (ISTAC). Language: English. The arbitration shall be conducted remotely by video or teleconference unless both parties agree otherwise. The arbitration agreement and proceedings shall be governed by the law of the seat (Turkey) to the extent required for procedural enforceability, while the substantive dispute shall be decided under Libyan law as set forth in Section 23. The arbitrator shall have the power to rule on any objection to its jurisdiction, including any objection with respect to the existence, validity, or enforceability of this arbitration agreement.

24.3Small Claims Carve-Out§

Notwithstanding Section 24.2, either party may bring an individual claim in a small claims court (or equivalent tribunal) in the claimant’s jurisdiction, provided the claim qualifies under that court’s jurisdictional limits and is brought on an individual basis only. This carve-out does not waive the class action waiver in Section 24.4.

24.4Class Action Waiver§

ALL DISPUTES INDIVIDUALLY. YOU WAIVE CLASS ACTIONS, COLLECTIVE ACTIONS, REPRESENTATIVE PROCEEDINGS, AND JURY TRIAL.

24.5Exceptions§

Injunctive relief for IP infringement. Domain disputes per Registry mechanisms.

24.6Attorneys’ Fees§

Prevailing party recovers reasonable fees, costs, and expenses.

24.7Time Limitation§

CLAIMS MUST BE BROUGHT WITHIN ONE (1) YEAR OR ARE PERMANENTLY BARRED.

24.8Prohibition on Proceedings Against Payment Receiving Agents§

You may not bring, join, or maintain any claim, complaint, arbitration, charge, suit, or proceeding of any kind against any Payment Receiving Agent arising from or related to the Services, these Terms, or any act or omission of the Company, whether directly or indirectly, including as a third-party claim, contribution claim, indemnity claim, cross-claim, counterclaim, or under any theory of aiding and abetting, conspiracy, or joint liability. If you initiate or participate in any such proceeding: (a) the claim shall be dismissed or withdrawn with prejudice at your sole cost; (b) you shall reimburse the Payment Receiving Agent’s reasonable legal fees, costs, and expenses on demand from the first dollar incurred; (c) you shall indemnify and hold harmless the Payment Receiving Agent from all losses, claims, damages, and expenses arising from or related to the proceeding; (d) such action shall constitute a material breach of this Agreement entitling us to immediately suspend or terminate your Account and Services without refund; and (e) the Payment Receiving Agent shall be entitled to seek injunctive relief in any court of competent jurisdiction to dismiss, strike, or restrain such proceeding, and to recover its full costs of doing so from you.

25FORCE MAJEURE§

No Protected Party shall be liable for failure or delay resulting from circumstances beyond reasonable control, including: acts of God; natural disasters; pandemic; war; terrorism; civil unrest; political instability; government actions, sanctions, embargoes; changes in law; NIC.LY or GPTC outages, shutdowns, insolvency, or policy changes; discontinuation of the .LY ccTLD; internet failures; power outages; cyberattacks; Payment Processor outages; labor disputes; and any other cause beyond reasonable control.

Obligations suspended without liability during force majeure. No refunds, credits, or compensation. This includes Catastrophic Events and permanent ccTLD loss.

26TERM AND TERMINATION§

26.1Term§

These Terms remain in effect while you use the Site/Services or maintain an Account.

26.2Termination by Company§

WE MAY DENY ACCESS, SUSPEND, OR TERMINATE YOUR ACCOUNT AT ANY TIME, FOR ANY REASON OR NO REASON, WITHOUT NOTICE OR LIABILITY.

26.3Effect of Termination§

Upon termination: (a) no new Account; (b) fees remain due; (c) credit forfeited as liquidated damages; (d) we may pursue legal action. Sections 2, 5, 7, 10.2, 10.3, 10.4, 10.5, 11, 17, 20, 21, 22, 23, 24, 25, 30, and 31 survive termination indefinitely.

27SERVICE DISCONTINUATION AND BUSINESS CESSATION§

27.1Company Cessation§

If the Company discontinues operations: (a) commercially reasonable efforts to provide notice; (b) cooperation with NIC.LY for orderly transition where practicable; (c) compliance with registrant protection obligations. No Protected Party has liability for cessation-related losses.

27.2Registry Discontinuation§

If NIC.LY, GPTC, or the .LY ccTLD ceases or becomes unavailable:

• No Protected Party has any liability.
• No refunds, credits, or compensation regardless of remaining registration or fees paid.
• All affected Domain Names may cease to function or exist. You accept this risk.
• No obligation to provide alternatives, migrate to another TLD, or compensate.
• You waive all claims against all Protected Parties.

27.3ccTLD Risk Assumption§

YOU ACKNOWLEDGE THAT ccTLDs ARE SUBJECT TO THE LAWS AND CONDITIONS OF THEIR RESPECTIVE COUNTRIES. THE .LY ccTLD IS UNDER LIBYAN JURISDICTION. YOU ACCEPT ALL RISKS INCLUDING POLITICAL INSTABILITY, GOVERNMENT SEIZURE, SANCTIONS, INFRASTRUCTURE FAILURE, AND ccTLD UNAVAILABILITY. NO PROTECTED PARTY HAS ANY LIABILITY.

28MODIFICATIONS AND INTERRUPTIONS§

We may change, modify, suspend, or discontinue any part of the Site or Services at any time without notice. No obligation to update. No liability for modifications, suspensions, or discontinuances. No obligation to maintain, support, or update the Site or Services.

29ELECTRONIC COMMUNICATIONS, CORRECTIONS, AND USER DATA§

29.1Electronic Communications§

You consent to electronic communications. Electronic notices satisfy legal writing requirements to the extent permitted. No mandatory consumer rights waived.

29.2Corrections§

We may correct errors at any time without notice. Correction is not an admission of liability.

29.3User Data§

You are solely responsible for all your data. No liability for loss, corruption, or destruction. You waive all related claims.

30GENERAL PROVISIONS§

30.1Entire Agreement§

These Terms and incorporated policies constitute the entire agreement, superseding all prior agreements.

30.2Severability§

If unenforceable, modified to minimum extent or severed. Payment Receiving Agent protections (Sections 10.2, 10.3, 10.4, 10.5, 20, 21, 25) severed only as last resort and interpreted for maximum protection.

30.3Waiver§

Failure to exercise a right is not a waiver. Waivers must be in writing.

30.4Assignment§

We may assign without notice or consent. You may not assign without written consent.

30.5No Agency§

No joint venture, partnership, employment, or general agency relationship exists between you and us as a result of these Terms. No entity performing payment processing, hosting, or operational functions on our behalf is a party to these Terms or has any liability arising therefrom. Any such entity acts, if at all, solely as a limited payment collection agent for NetPro Ltd. for the sole purpose of receiving and processing payments, and nothing more. Such limited payment collection role does not create any general agency, authority to bind the Company, responsibility for the Services, or liability of any kind.

30.6Third-Party Beneficiaries§

No third-party beneficiary rights except: (a) NIC.LY, GPTC, and successors may enforce Registry provisions; (b) each Protected Party, particularly each Payment Receiving Agent, is an express intended third-party beneficiary of Sections 2, 5, 10.2, 10.3, 10.4, 10.5, 20, 21, 22, 24.8, 25, 27, and 30.2, and may enforce them directly, including by seeking injunctive relief. This designation is irrevocable and survives termination. For the avoidance of doubt, each Payment Receiving Agent is a third-party beneficiary solely for purposes of enforcing the protections granted in these Terms and does not become a contracting party, service provider, seller, or merchant responsible for the Services by virtue of such beneficiary status.

30.7Construction§

Not construed against us for drafting. Headings for convenience.

30.8Notices§

From us via email or Site. To us at [email protected].

30.9Operative Law§

These Terms operate to the fullest extent permissible.

31AFFILIATE PROGRAM§

We may offer an affiliate program through which approved participants (“Affiliates”) may earn commissions for referring eligible customers to us through designated referral links or other tracking methods we provide or approve.

31.1Eligibility and Approval§

Participation in the Affiliate Program is subject to our approval. We may approve, decline, suspend, or terminate an Affiliate account at our discretion where reasonably necessary to protect the integrity, security, or commercial operation of the program.

Affiliates are responsible for maintaining accurate account and payment information and for complying with all applicable laws and regulations in connection with their promotional activities.

Participation in the Affiliate Program does not create any partnership, joint venture, employment, franchise, agency, fiduciary, or representative relationship between an Affiliate and us. Affiliates have no authority to make commitments, representations, warranties, or obligations on our behalf.

31.2Qualifying Transactions§

Unless otherwise specified in an Affiliate’s individual commission arrangement, commissions are payable only for eligible transactions that:

• originate through an Affiliate’s valid tracking link or another attribution method we have expressly approved;
• are successfully paid and completed;
• remain valid after any applicable fraud, cancellation, refund, chargeback, validation, or review period; and
• satisfy any additional eligibility requirements communicated for the applicable promotion, domain extension, product, or service.

Different domain extensions, transaction types, products, services, or Affiliates may carry different commission rates. Domain registrations, transfers, renewals, premium domains, promotional registrations, or other transactions may be included or excluded from commissions according to the Affiliate’s applicable commission schedule.

Unless expressly included in an Affiliate’s individual commission arrangement, commissions are intended for qualifying referrals of new customers and are not payable for purchases by customers whose relationship with us predates the Affiliate referral.

31.3Attribution§

Our tracking and account records will determine referral attribution. Tracking may rely on cookies, referral identifiers, account associations, or other technical mechanisms used by us or our billing platform.

We do not guarantee that referral tracking will operate without interruption or successfully attribute every referral. A transaction for which referral attribution cannot reasonably be established may not qualify for commission.

Affiliates must not interfere with, manipulate, overwrite, or artificially generate referral attribution.

31.4Commission Rates§

Commission rates may be fixed amounts, percentages, or another rate we expressly communicate. We may establish different rates for different domain extensions, registration types, transaction types, campaigns, or Affiliate tiers.

Any Affiliate-specific rate we communicate in writing will apply to that Affiliate until modified or withdrawn in accordance with these Terms.

31.5Invalid and Prohibited Referrals§

Commissions will not be payable for fraudulent, abusive, duplicate, artificially generated, or otherwise invalid transactions.

Affiliates may not:

• use their own referral links to generate commissions on their own purchases;
• create or control accounts for the primary purpose of generating commissions;
• misrepresent their relationship with us;
• impersonate us or falsely claim to be us;
• use misleading, deceptive, unlawful, or unauthorized advertising;
• manipulate cookies, tracking identifiers, attribution systems, or transaction records;
• engage in conduct intended to generate commissions without a genuine independent customer transaction; or
• otherwise attempt to obtain commissions for transactions that would not reasonably constitute legitimate Affiliate referrals.

Unless we provide prior written authorization, Affiliates may not bid on, purchase, or use our trademarks, trade names, domain names, or confusingly similar terms as keywords in paid search advertising, domain names, social media identifiers, advertising accounts, or similar promotional channels.

We may withhold, cancel, reduce, or reverse commissions associated with prohibited, abusive, fraudulent, or otherwise ineligible activity.

31.6Refunds, Cancellations, and Chargebacks§

A commission may be withheld, reduced, or reversed, in whole or in part, if the underlying transaction is refunded in whole or in part, cancelled, charged back, determined to be fraudulent, or otherwise becomes ineligible.

Where a commission has already been credited or paid, we may deduct the corresponding amount from future Affiliate commissions or balances where permitted by applicable law.

31.7Commission Approval and Payment§

Commissions may remain pending for an applicable validation or holding period before becoming eligible for withdrawal.

A commission is not earned, vested, payable, or available for withdrawal until it has completed all applicable validation and holding periods and has been approved by us. Pending commissions represent provisional amounts only and may be adjusted, withheld, reduced, or reversed in accordance with these Terms.

Payment is subject to any minimum withdrawal threshold, payment schedule, identity or payment verification requirements, and supported payment methods displayed in the Affiliate account or otherwise communicated by us.

Affiliates are responsible for any taxes, reporting obligations, banking charges, payment processing fees, or other obligations applicable to payments they receive.

31.8Promotional and Activation Bonuses§

We may offer activation bonuses, promotional commissions, temporary rate increases, or other incentives.

Unless expressly stated otherwise, such incentives are non-recurring, may have separate eligibility requirements, may be subject to validation or holding periods, and do not modify the Affiliate’s standard commission arrangement.

31.9Changes to the Program§

We may modify commission rates, eligibility requirements, supported transactions, holding periods, payment requirements, or other Affiliate Program terms prospectively.

Changes will not retroactively reduce commissions that have already become earned and approved under these Terms before the effective date of the change, except where the underlying transaction subsequently becomes invalid due to refund, cancellation, chargeback, fraud, abuse, or violation of these Terms.

Affiliate-specific commission arrangements may also be modified or withdrawn prospectively by written notice or through the Affiliate account.

31.10Suspension and Termination§

Either party may end participation in the Affiliate Program.

We may immediately suspend or terminate an Affiliate for fraud, manipulation, material violation of these Terms, unlawful activity, abuse of the Affiliate Program, or conduct that materially harms us, our customers, our reputation, or the integrity of the Affiliate Program.

Upon termination, pending commissions remain subject to the normal validation and eligibility requirements of these Terms. Termination does not eliminate commissions that became earned and approved before termination, except where those commissions are subsequently subject to a valid reversal, deduction, or adjustment under these Terms.

31.11Relationship to These Terms§

The Affiliate Program is offered as part of the Services and remains subject to all other provisions of these Terms, including without limitation Section 20 (Disclaimer of Warranties), Section 21 (Limitation of Liability), Section 22 (Indemnification), Section 23 (Governing Law and Jurisdiction), and Section 24 (Dispute Resolution).

Affiliates agree to defend, indemnify, and hold harmless all Protected Parties from claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or relating to their promotional activities, advertising, communications, or representations, violation of applicable law, or violation of these Affiliate Program terms.

32CONTACT INFORMATION§

Company: NetPro Ltd., trading as reg.ly / REGLY

Email: [email protected]

Website: https://reg.ly

Client Area: https://my.reg.ly

Support: https://my.reg.ly/supporttickets.php

END OF TERMS AND CONDITIONS