What Information Does Reg.ly Collect?
We receive and store any information you enter on our Site or give us in any other way, such as via telephone, electronic mail or online form. For example, this information may be collected when you register a domain name or
when you contact us for customer support. Here are the types of information we gather from visitors to Reg.ly:
We are required by the Internet Corporation for Assigned Names and Numbers (“ICANN”), the organization which assumes responsibility for domain name allocation, to collect certain information about you during the domain name registration process.
This information includes your full name, mailing address, phone number, email address, and, where provided, your facsimile number. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions conducted through the Site. Additionally, we may collect contact information provided to us during any correspondence relating to customer support we supply to you, as well as in connection with products and services offered on the Site.
We also collect and retain certain financial information from you during the domain name registration process, as well as in connection with other products and services which we offer on the Site. For example, when you apply to register a domain name or sign up for any other product or service through Reg.ly, we require you to provide a credit card number and billing address before we will process that application. We will not sell, share or rent any financial information collected from you except as disclosed in this policy or as necessary to fulfill your order.
We may collect and store anonymous demographic information (such as your zip code, gender, and age), and use this data to tailor your experience at our Site, provide content that we think you might be interested in, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to aggregated demographic information.
Internet Protocol Address:
We collect and retain an IP address from all visitors to the Reg.ly Site. We use your IP address to help diagnose problems with our server, to administer our Site and for purposes of traffic analysis within the Site, and to help prevent fraud. No personally identifiable information will be linked to such information.
We collect and store certain types of information whenever you interact with us. For example, our servers track the type of Web browser you are using, and the page to which you link from Reg.ly. We collect this information to better develop a sense of what services our customers need, but not to track your individual usage patterns, except within the Site. We may use such information for marketing purposes, and to send information to you which we believe might be of interest. In addition, such information may be shared with partners, market researchers and other third parties on an aggregate, non personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties. In addition, we may obtain non-sensitive contact information from third parties, including via bulk access licenses from other registrars.
The Reg.ly Site may use “cookie” technology for such purposes as enhancing your online experience by making it easier for you to navigate through the Site and making certain features work better.
Cookies are text files which are commonly deposited by Web sites on a user’s hard drive when the user visits a Web site. The file identifies a user’s computer and can record the user’s preferences and other data about the user’s site visit. We do not extract information about individual users during this process. Your Web browser may enable you to disable cookies, but please note that certain services may not function correctly without it.
Third Party Cookies.
We may use third-party advertising companies to serve ads when you visit our Site. Our third-party advertising companies may also separately place or recognize a cookie file on your browser in the course of delivering advertisements to this Site. These companies may use information about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information.
Does Reg.ly Share the Information It Receives?
Except as set out in this Privacy Notice, you will receive notice whenever personal information about you might go to third parties, and you will have an opportunity to choose not to have us share that information. We share personal information as described below:
ICANN requires Reg.ly to make certain information, collected in connection with the registration of a domain name, available to the public via an interactive Web page and a “port 43” WHOIS service. This information includes your full name, mailing address, phone number, email address, and, where provided, your facsimile number, as well as the creation and expiration dates of your domain name registration and the name server information associated with your domain name. For the purposes of this Privacy Notice, we will refer to this information collectively as your “WHOIS Information.” Please note that we may not be able to control how members of the public may use the WHOIS Information.
If you have opted-in to having your WHOIS Information available for bulk access, ICANN also requires Reg.ly to make that information available to third parties who enter into a bulk WHOIS data access agreement with Reg.ly. In making your selection to opt-in to having your WHOIS Information available for bulk access.
Please note that if you have not opted-in to having your WHOIS Information available for bulk access for marketing or other purposes, your WHOIS Information will still be made available to the public through the “port 43” WHOIS service described above.
If you have opted-in to receiving information about products and services provided by Reg.ly’s partners and affiliates, we will share your name, address, phone number and email address, in addition to information provided by you in response to our opt-in survey, so that the appropriate partners and affiliates may contact you regarding the products and services in which you have expressed interest. Reg.ly cannot guarantee that these third parties will offer the same level of protection as Reg.ly, or that their protections will be adequate.
Agents and Service Providers:
We engage other companies, individuals and subsidiaries of Reg.ly to perform certain functions and/or services to our customers. Examples may include processing credit card payments, providing marketing assistance and removing repetitive information from customer lists, as well as offering electronic mail services and making available digital certificates.
Additionally, if you register a domain name through Reg.ly, we may forward the certain information you provide to the appropriate registry handling the administration of your chosen top-level domain. Your contact and financial information may either be collected by or shared with such third parties as necessary and in some cases, your information may be retained or used by such third parties.
Partner Web Sites and Pages.
As we continue to develop our business, we might sell or buy businesses or their assets. In such transactions, customer information generally is one of the transferred business assets. Also, if Reg.ly, or all or substantially all of its assets were ever to be acquired, customer information will, of course, be one of the transferred assets.
Protection of Reg.ly and Others:
We may release account and other personal information when we are required to do so by law, court order or other government or law enforcement authority or regulatory agency, including ICANN; to enforce or apply our Services Agreement or other agreements; or when we believe in good faith that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety of Reg.ly, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Electronic Mail From time to time, Reg.ly may use your personal information to contact you by electronic mail concerning our services. These communications are intended to inform you of important information regarding your account, or about general services provided by Reg.ly. If you do not want to receive an email from us regarding new services, please click the “unsubscribe” link which is included at the bottom of any email you receive from Reg.ly.
However, in order to fulfill our service obligations to you, we will continue to send you emails regarding your account administration, as well as any necessary information, such as renewal instructions.
How Secure Is Information About Me?
We work to protect the security of your financial information during transmission by using Secure Sockets Layer (“SSL”) software, which encrypts the information you input on the Site. Additionally, we reveal only the last five digits of your credit card numbers when confirming an order. Of course, we must transmit the entire credit card number to the appropriate credit card company during order processing. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorized access to your Reg.ly username and password and to your computer. Be sure to sign off when finished using a shared computer.
We will take reasonable care to protect your personal information once it is transferred to us, but it is ultimately your responsibility to prevent the disclosure of your personal information outside of Reg.ly, as well as any disclosure on the Reg.ly Site which is due to your error.
What Information Can I Access?
Reg.ly gives you the ability to access your contact information for the limited purpose of viewing and, in certain cases, updating that information. Past customers may view this information by emailing their request to Customer Service. When you update your information, we may keep a copy of the prior version for our records.
Sites Other Than Reg.ly
Reg.ly has no control over and is not responsible for the privacy policies or information gathering practices of other Web sites, including those to which we may link and those which may link to us. In addition, Reg.ly owns and operates other Web sites separately from the Site, and this Privacy Notice applies only to the information collected by the Site (i.e., www.Reg.ly). We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that site.
Reg.ly does not knowingly collect information from children under the age of 13. If you are under 18, you may use Reg.ly only with involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
By choosing to visit Reg.ly, you agree that your visit and any dispute you may have regarding the protection of your privacy during such visit is subject to this Privacy Notice and our Disclaimer, including, but not limited to, the provisions regarding limitations on damages and the application of the laws of Turkey. Please note that if you enter into other agreements with Reg.ly, such other agreements may supersede this policy.
“YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the EEA, you have the following data protection rights:
- If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing [email protected]
- In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing [email protected]
- You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing [email protected]
- Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
If you do not agree to be so bound, do not remain on the Site. You are responsible for checking our Site frequently to keep apprised of recent changes.
If you have any concerns about your privacy at Reg.ly, please click here to contact Customer Support, and we will attempt to resolve it.